2777bit's Privacy Policy — Your data is safe with us

1Introduction

2777bit is a trusted online Sports Betting and gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains how 2777bit collects, uses, stores, and protects your personal data.

By using the 2777bit.win website or mobile app, you agree to this privacy policy. If you do not agree, please refrain from using our platform. We recommend reading this policy in full, as it defines both your rights and our responsibilities.

This policy has been prepared in accordance with international data protection laws and the GDPR (General Data Protection Regulation). We regularly review and update our privacy policy as needed to ensure your data remains protected at all times.

2What Data We Collect

2777bit collects information from you in a number of ways. The purpose of this data collection is to provide you with a better and more personalized experience. We only collect data that is necessary to operate our services.

Directly Collected Information:

• Full name, email address, mobile number, and date of birth (collected at registration)
• National ID or passport number (for KYC verification)
• Payment details such as bKash/Nagad/Rocket number or bank account number
• Profile photo or identity verification document (optional or required for verification)
• Records of communications with the support team

Automatically Collected Information:

• IP address, browser type, and operating system information
• Date and time of login/logout on the platform
• Betting and gaming activity history
• Device ID and mobile network information
• Cookie and session data (see details below)

3Purpose of Data Use

2777bit uses the data we collect for the purposes outlined below. Each piece of information is used for a specific reason, and we never use it in ways that are irrelevant or excessive.

• Account management and customer support
• Sending bonus and promotion information (with your consent)
• Improving the platform and adding new features
• Fraud detection and account security
• Maintaining legal and regulatory compliance

4Data Sharing & Third Parties

2777bit never sells your personal data. However, in certain circumstances, we may share limited information with trusted third parties.

• Payment Provider: bKash, Nagad, Rocket, and other payment gateways receive the information required to process transactions.
• Game Software Provider: Only the minimum information necessary to operate the game is shared.
• KYC Verification Services: Documents may be shared with accredited institutions for identity verification purposes.
• Law Enforcement Agencies: Data may be disclosed as part of a court order or valid legal process.
• Analytics Services: Anonymized data may be used to improve the platform.

5Cookie Policy

2777bit uses cookies and similar tracking technologies on its website. Cookies are small data files stored in your browser that make your experience smoother and more personalized.

The cookies we use:

• Essential Cookies: Essential for maintaining login sessions and ensuring account security.
• Functional Cookies: To remember your preferences, language, and settings.
• Performance Cookies: Used to improve platform speed and performance.
• Analytics Cookies: Used to analyze user behavior and improve our services.

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause some platform features to not work properly.

6Data Retention Period

2777bit does not store your data longer than necessary. Different types of data are subject to different retention periods.

• Account Information: For the duration of the account and up to 5 years after closure (for legal purposes).
• Transaction Records: A minimum of 7 years as required by financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Support Contact: Up to 3 years after issue resolution.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the designated retention period expires, your data is permanently deleted or anonymized using secure methods.

7Your Rights

As a user of 2777bit, you have the following rights over your own data. We always respect these rights and respond to any request within 30 days.

• Right to Access: The right to know what personal data we hold about you.
• Right to Rectification: The right to correct inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request that the use of your data be restricted in certain circumstances.
• Right to Portability: The right to receive your data in a machine-readable format.
• Right to Object: The right to object to the use of your data for marketing or profiling purposes.
• Right to Withdraw Consent: The right to withdraw consent at any time.

8Data Protection Technology

2777bit uses industry-leading security technology to keep your data safe. Our security systems are continuously reviewed and updated.

• SSL/TLS Encryption: All data transfers are protected with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Firewall Protection: Advanced firewall and intrusion detection systems.
• Regular Security Audits: Regular audits conducted by third-party security specialists.
• Restricted Access Controls: Only authorized staff can access data on a need-to-know basis.
• Data Backup: Secure encrypted backups are created on a regular basis.

In the event of a data breach, we will notify affected users within 72 hours and report the incident to the relevant authorities.

9Minor Protection

2777bit is strictly not intended for anyone under the age of 18. We do not knowingly collect any data from minors.

If you believe a minor you know is using this platform, please notify our support team immediately. Parents and guardians are advised to enable parental controls on their devices.

10Policy Changes

2777bit may update this privacy policy from time to time. For significant changes, we will notify you by email or through a platform notice.

• You can check the "Last Updated" date at the top of the page to see whether the policy has been recently revised.
• Re-consent may be sought for significant changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

11Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to our dedicated privacy team. We take your concerns seriously and aim to respond within 30 business days.

• Email: [email protected]
• Support Page: Our live chat support is available 24/7.
• Complaints Process: Please contact our support team first; if the issue remains unresolved, you may file a complaint with your country's data protection authority.